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Frequently Asked Questions

RETURNS 

Returns Policy 
          We are doing our best to ensure product quality and order accuracy. However, it may happen that you receive a damaged item, or incorrect product. We offering a free replacement order or a refund on the affected items. All we need is your order number and a clear photo showing either the incorrect item, or the damaged area of the item. Please contact us by email and one of our helpful support staff will organize a replacement for you

SIZE / FIT

Reference Chart bottom right store page

Order Modifications or Cancellation 

Order Modifications or Cancellation After your order has been placed, you can contact us and request order modifications (such as a size/color change) or cancellation. Up to Time it's in shipping stage  (after shipped buyer will have to pay return shipping) to return 

Incorrect fit issues /exchange 

Incorrect fit issues. Buyers assume the responsibility when choosing the style size of their purchase ( can refer to fit chart before purchase) . (after shipped buyer will have to pay return shipping and shipping of replacement  

Order not received 

Order not received If your item has not arrived within 14 days after having ordered, contact one of our heroes through our Contact Us page for help on your purchase. (Please note this policy excludes errors made by customers when providing incorrect shipping details on their order(s) and/or missed parcel deliveries.) 

Refunds 

Refunds If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 21 days.